Client Feedback

"The sitter was very cooperative and took care of my cat exactly as we instructed."

"My dog is doing great with my dog walker, she seems to be improving every week. I have started walking her early in the mornings now that I can manage her. She is also losing some weight that she had gained first when I got her. So things are looking up. My dog knows what time her dog walker comes by and she lies by the front door waiting for her."

"Thank you for taking such good care of my pet. You did a fantastic job and I would not hesitate to use your services again in the future. Thanks again so much and I will definitely be using you again as we are planning to travel quite a bit in the near future."

"All is very well and my cat was very pleasant and relaxed when I arrived home yesterday. Thanks again for your help. Next time I go out of town I will definitely call Creature Care."

"Everything was Great! We will definitely be calling for our pet sitter the next time we leave home. Complete comfort in knowing that our cat was being cared for by someone that obviously loved cats."

"Very thorough and reliable service and excellent daily updates by e-mail."

"No recommendations - completely satisfied. My pet sitter stayed in touch with us and reported anything that may have been out of the ordinary - excellent person!"

"Very understanding and friendly. She obviously loves her work."

"The service our pet sitter provided was as if we had never left. Our pet was comfortable and relaxed, 2 characteristics we deeply value for our senior pet who would not have coped in a kennel."

"I just wanted to send you a quick email to say how happy I am that I found your company online. My pet sitter is absolutely excellent. Both of my pups absolutely love her and she is so reliable. I feel so confident leaving my dogs with her and it is also such a reassurance to know my home is looked after when I am away overnight."

"Our pet sitter was polite, listened carefully and took very good care of our dog. She was also conscientious and prompt."

"I have just returned from my holiday and both of my cats were perfect! I was really happy with the service. I will check in with my pet sitter tomorrow and let her know that I am home and all is well.

Thanks again for taking me on on short notice. I will definitely use your services again, and will pass the word along as well."

"Enjoy receiving e-mail updates about how my cat is doing. Pet sitters have been friendly and available. Always come home to a happy well-cared-for cat."

"Everything was great! Our pet sitter obviously loves animals and it showed in how she documented the daily activities, as well as during any communication we had with her. We want to book again in November!"

"I honestly don't see how you can make your service any better. I really like that you meet with the pet sitter before they come over and the daily journals are nice so that you can see how your pet was while you were gone."

"No need to worry about anything while away. My pet sitter seems to really enjoy being with the cats 'the boys' and left a nice note. Thanks again."

"Unlike a kennel, our pets were very relaxed/not stressed when we arrived home. They had clearly received lots of attention. We received great service from our pet sitter! We loved the activity log!"

"I really liked that I got to meet with the sitter before we left town."

"Hopefully I will be able to get a pet sitter in future without too much advance notice. I will definitely use the service again. The pet sitter really gave me a peace of mind. The meeting before really made me feel comfortable and I felt more relieved about letting a stranger into my home. My pet sitter was great. I strongly recommend her!"

"Everything was fantastic! The service was just perfect in every way! My pet sitter was a very valuable addition to your company."

"Finding the pets and house as I had left it was definitely a huge plus for me and much appreciated."

"It's an original idea and gives owners peace of mind. Your service could be improved with bi-weekly e-mails on house/pet status regardless of being contacted."

"I don't think anything about the pet sitting could be improved. The only thing I can think of would be to have the option of paying with cash. The pet sitter that was assigned to care for my ferrets was very enthusiastic about caring for them even though she had no prior experience with ferrets in particular. She didn't have any fear of them which gave me great relief and she was also very flexible with her work because of weather conditions I had to schedule her for extra time."

"Thorough, convenient, reliable, trustworthy. Thank You!"

"The service stands out because of the daily updates, the sitter's sense of humour in regard to my dogs as she got to know them. The pet sitter wrote down all pertinent info during our interview."

"My pet sitter was very good based on my one trip where she looked after my two cats. I would like to have her stay again the next time I travel."

"Thanks very much for looking after our cats. They were relaxed and well. We appreciate your great service."

"I was very pleased with my pet sitter's service. I was very comfortable leaving my pets in her hands! Great job and thanks again so much!"

"Everything was great! There was genuine interest and concern for our dog."

"For my pets, working on their normal schedule is so great. I would have to say how accommodating and flexible the pet sitters are is simply priceless!!"

"Enthusiasm of pet sitter. Excellent service."

"The first sitter was excellent with my cat. The second sitter was careful and honest and punctual."

"Can't imagine any improvements, all was handled quickly and professionally."

"Our pet sitter's enthusiasm and genuine concern for our pets' well-being made it possible for us to go away confident that all would be well."

"Personality of the sitters - obvious love for animals. Offered to do other 'house sitting' duties as well as pet care such as bring in paper, mail, water plants, and security things like changing lights on and off and moving blinds."

"The service was far better than expected, did not expect a daily journal or the placemat."

"The professionalism of our pet sitter, the fact that she had a checklist and overview of what questions she had to ask, her daily detailed log and contacting me to see if I had returned from my trip."

"The friendliness and helpfulness of the staff was outstanding."

"The pet journal was great! Also, the sitter responded very quickly to my email inquiring about the cats."

"We were very pleased with our pet sitter. She was genuinely concerned about our pets. Would definitely use again."

"Our pet sitter had to deal with door issues and an unresponsive landlord during multiple storms over Christmas. There was a difficult time accessing the apartment yet our pet sitter made the extra effort to take care of our cats. We are very appreciative of the excellent service."

"Our pet sitter over delivered on service, pet care, respect, and care for our home. The sitter interacted with our adult children to achieve all our needs. I would highly recommend Creature Care for future contracts."

"Thank you so much for providing outstanding service and quality care for our 2 pets, our home and our property. Our sitter cleaned the floor when our cat got sick, cleaned the litter when necessary, and worked closely with our cats. We really trust Creature Care and would be eager to have this service for future opportunities."

"My pet seemed very happy and well cared for."

"I always feel as though my pets are being taken very good care of, by informed, intelligent, pet-loving sitters. I believe that if a problem would arise while we were away, that our sitter would handle it intelligently and calmly. That makes us able to relax on our trip."

"My pet sitter responded to my e-mails quickly and I liked that she informed me that she could come twice on her day off. I really appreciated that. She kept me up to date on the cats and was not put out that I contacted her at home a couple of times for a verbal update. I would definitely have my pet sitter come again!!!"

"Hi there!

Just wanted to touch base. I have been telling my pet sitter what an amazing thing this has been for me - but had yet to pass that on to you.

Everything is going fabulously. My pet sitter is incredibly friendly, courteous, reliable, dependable - and flexible, which has helped me so much. Since initiating the service, my mind is much more at ease knowing that the dogs are cared for. It has greatly reduced my stress - and I am much more content knowing that there is someone to help care for my precious creatures.

Thanks again for everything. I am delighted with how things are going.

Thanks."

"Everything was perfect and now that I know you exist I will continue to have you take care of my pets. I was very comfortable (as much as possible) about going away while one of my cats was ill. My pet sitter put up with my twice daily calls to see how my cat was doing. A suggestion is that you include a rate for long distance calls as I think people like to check in on how their pets are doing. In my case, one is ill so I was extremely concerned about her."

"Our pet sitter was very personable, represented the services well and was very detailed (i.e. she emailed part way through to ask about the pilot light in the gas fireplace). We'll request her again!!"

"I really liked the pet activity log. I also liked the initial visit and all the questions my pet sitter asked. I had a high level of comfort that my dog would be well taken care of."

"I was very pleased. My pet sitter even took the dirty litter away! She came with short notice from me. My cats were happy and relaxed when I got home."

"Once again, my pet sitter has done an absolutely wonderful job in taking care of my cats. Thanks again for your outstanding service."

"To say we were pleased was an understatement. Reading our pet sitter's journal notes and feeling the kind manner in which she looked after our dog did our hearts a world of good. I thank her for the time she spent and the efforts she made to see that he was ok. I can't even find the right words to let her know what a positive difference she made for us, thank you just doesn't seem to cut it. We are so fortunate to have met our pet sitter and become affiliated with Creature Care. Our dog sends his love and thanks as well. Feel free to come visit him anytime. The cats and dogs and animals that are blessed to come in contact with our pet sitter are so lucky. I dont know if she realizes what a positive impact she has."

"We were both really pleased with Creature Care's service. Our pet sitter was absolutely fantastic and we were really glad she took care of our animals like her own. We will definitely recommend you to our friends with pet and will call on you again in the future."

"Having met our pet sitter, we could go away contented that our puppies would be cared for."

"The service was fantastic. We have had several negative experiences [with other pet care companies] in the past but your service renewed our faith in these services - keep up the good work. Our pet sitter spent lots of time caring for the dogs - not just dropping them in the yard. She seems to enjoy her work."

"I returned with a lovely note from my pet sitter, apparently everything went great with my cats. I was so happy to see my babies and they were too happy. I am very pleased with your service and will definitely be calling you again! It's only when we both leave that I need someone I can trust to look after the cats. You have certainly helped me out over the years."

"It is wonderful that such a service exists and we can leave our cats home where they are happiest knowing they are being well taken care of."

"My pet sitter is extremely conscientious and professional. She is VERY caring towards my dogs and went over and above making my experience with Creature Care a very positive one. I would highly recommend her to anyone wanting a dog walking/sitting service."

"My pet sitter seemed to genuinely care for my cats as I'm sure she does for all animals. It made leaving my cats less stressful knowing that they were in the care of an intelligent, competent, mature, caring individual."

"My pet was his normal self when we returned. Thus, it was clear that us being gone was not a hardship for him. Thanks."

"My pet sitter had my house in good order when I returned!"

"Everything was just excellent. I am very pleased with everything. What stands out was that my cat was very healthy and happy. My home was very clean. That was what I wanted."

"I could really tell that my pet sitter enjoyed being around pets and she took the time to listen to all the responsibilities. Really friendly and professional."

"The pet sitter was friendly and seemed to care about her job. She did a great job and we would definately use her again and also recommend to other people."

"The return call to my internet request was prompt. Everyone was extremely friendly. The pet sitter seemed to genuinely like animals (my cat in particular). The service is so convenient and helpful - it's great!"

"Just keep up the great work. Our pet sitter is GREAT. Being able to care for all of our dogs is a true gift. We are so very grateful for her love and quality of care."

"We are so pleased - it allowed us to have a worry free trip! Our pet sitter has a genuine love of animals, kind and easygoing."

"Just hours home...we are so very happy with the care our pet sitter gave our pups!!!! We are soooo pleased!! I am very impressed with your service and will be sure to let your pet sitter know as well!!!!"

"I was really impressed with the service and the professionalism displayed by the cat sitter. She was an excellent representative of your company. The profesional approach and quick response made me feel very confident that our pets were in safe hands. Thank you."

"Everything was great! Our pet sitter is someone I would recommend highly. She was very conscientious about all the details and enjoyed her work - it shows when you love animals!"

"Very personal attention - asked every possible question re our cats; I felt very confident that they were excellently cared for."

"Everything was excellent and our cat really appreciated the treats and the scratcher our pet sitter left for her. Thanks!"

"Excellent service! We especially appreciate our pet sitter's efforts and her good sense that allows us to be worry-free when gone and hard to reach. My work is crazy enough that I usually have no notice of time off, so we are also really appreciative when Creature Care makes their service available to us at the 'last minute.'"

"Our pet sitter leaves voicemails on our phone by way of updates. Every couple of days we can phone in and check on how the cats are. We're delighted to have our pet sitter care for our pets while we are away. She does a fabulous job and most importantly, takes excellent care of our cats."

"Efficient response time to inquiries (e-mail or phone). Did what you said you were going to do. Picture of my pet on website is a neat idea."

"I found our pet sitter to be very caring with our dog. She is excellent!"

"Very friendly and nicely spoken. I felt very comfortable to go away, knowing that someone was in my house that I trusted, and that my dogs liked."

"I liked being able to use e-mail for communication. The journal is an excellent idea."

"Knowledgeable, respectful and compassionate care."

"It was nice to come home to the cats and see the great care they had been given, especially my Himalayan who had been brushed. Great to read the daily report and when I asked her to call us she did so. Cat dishes, flowers, etc were taken care of. It's nice to know we don't have to bother family when we plan our next trip. Our pet sitter was fantastic and we will use her again."

"Our pet sitter clearly loves animals and that showed in her care of my cats. I also loved her e-mail updates. I would definately use her again."

"My pet sitter was wonderful...sent us e-mails while away and kept us informed about my pet (as though they really were from him!). He enjoyed his walks but the down side is that I believe he misses her - what a nice complaint. Thank you again and look forward to future dealings with you."

"I feel secure and safe leaving my pets."

"Courteous, polite and our pet sitter most importantly loves animals."

"Your pet sitter stands out - her rapport with animals is very clear, and her initiative is very impressive."

"We were satisfied with all aspects of your service. My pet was very calm on my return. Staying in her own home is the best situation for our dog."

"Service is so well-organized. The pet sitter is so interested and good with my cats. She is responsible and as this was my second time using service, I did not worry about my pets or their feeding/care."

"I am very happy with my pet sitter and have peace of mind when I have to be away from my dogs - she is very good to them."

"Peace of mind! Cats were clearly very happy."

"Once again, you have outdone yourselves!! Excellent service!!!"

"Sitter was very responsible and friendly. My pets were in very good hands!"

"Our pet sitter tends to go the extra mile in providing outstanding care!"

"Our pet sitter was very friendly and genuinely concerned about our dog's well being. Our dog responded well to our pet sitter's attention and care and formed a close bond with her."

"My pets were calm when I returned. Our pet sitter seemed to really love our beasts. I will be relaxed next time I go on holiday."

"I am delighted with the service. Our pet sitter showed genuine affection and nurturing toward my animals. I knew right away that she was passionate about her work."

"Your service and your sitter has gone beyond the typical call-of-duty in providing care to our cat and our home. She noticed a problem with the plumbing and called the city on our behalf. She came back to ensure our cat had clean water. She was wonderful!"

"Our pet sitter did a wonderful job of caring for our pets. Very friendly and approachable. We'll definately call again!"

"The pet sitter went above and beyond what we expected. Even the short notice arrangements were great. Thank you again for such wonderful service!"

"It was great knowing that our pets would be able to stay at home and that, with mine and my wife's changing schedules, this service is available."

"The whole experience was a very positive one from start to finish."

"The service was great!"

"Extremely satisfied."

"The sitter was very friendly and took an immediate interest in the pet. She was willing to listen to all our instructions and take note of them."

"Very understanding about the peculiarities of my pets and how I manage them."

"High quality."

"Availability of pet sitter was excellent. Had a friendly, caring, reliable, competent pet sitter. Extremely satisfied."

"I appreciated that the pet sitter took the time to leave messages on our voicemail to let us know how our cats were doing. I could check on them and feel secure knowing she was doing her job."

"We were extremely pleased with how the cats looked and the cleanliness of the house."